Security company software
Security Company Software Built to Manage Jobs, Contracts and Growth
Security company software helps security businesses manage service calls, installation projects, technicians, customers, equipment and cash flow from one connected system. Simpro brings scheduling, estimating, quoting, dispatch, mobile field updates, invoicing, reporting and monitoring contract workflows together so security contractors can reduce admin, see job progress faster and scale with more control.
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Manage your people
Win more jobs
Save time
Improve cash flow
Manage your people
Win more jobs
Save time
Improve cash flow
Manage your people
Win more jobs
Save time
Improve cash flow
How it works
How Security Work Gets Done:
From Quote to Cash
Security work doesn't follow a single path. From emergency alarm call-outs and scheduled maintenance visits to multi-site access control and surveillance rollouts, every job moves through the same core lifecycle: quoting, scheduling, execution, invoicing, and reporting. Simpro connects each stage so your office and field teams stay aligned, and every job stays financially on track.
Security proposal software
How Simpro Handles Estimating and Quoting for Security Work
Simpro's security estimating software connects labor, equipment, supplier pricing and approval workflows in one quoting process.
Build detailed, defensible estimates for multi-site security projects and monitoring contracts. Manage tenders for commercial and government access control, video surveillance and intrusion detection rollouts with structured estimating workflows and live supplier pricing. Accurately calculate labor, devices, panels and cable runs across every door and camera position while maintaining consistency across bids, even as equipment costs fluctuate.
Submit tenders with confidence and protect margin from day one. With clear cost visibility and structured estimates, you reduce risk, improve bid accuracy, and maintain control as project scope evolves.
Security project resource & labor allocation
How Security Scheduling and Dispatch Work
Coordinate security technicians across phased multi-site rollouts without losing control of labor and timelines. Manage crews across weeks or months of work, assigning the right mix of licensed technicians and apprentices to cable pulls, device installs and commissioning. With clear visibility into schedules and availability, you can adjust resources as projects evolve, avoid conflicts, and keep work progressing on site.
Maximize labor utilization and keep projects on schedule. By aligning crews to the right work at the right time, you reduce idle labor, avoid delays, and protect project margins.
Security variation & compliance records
How Security Technicians Execute Jobs and Capture Field Data
Capture every change on site and keep project records complete as work evolves. Before each site visit, Simpro's JobReady AI Agent briefs your technicians on project status, prior work, and site conditions so they arrive prepared. On site, the JobScribe AI Agent converts voice notes into structured job records automatically, keeping variations, commissioning notes and test documentation organized across every stage of the job.
Protect project margins by capturing every billable variation. With real-time documentation, AI-generated job records, and clear audit trails, you reduce disputes, keep compliance records easy to retrieve, and capture revenue as project scope changes.
Security progress billing & retention
How Simpro Handles Invoicing and Payments for Security Work
Manage complex project and contract billing with accuracy and control. Generate progress billing based on work completed, track retention amounts, invoice recurring monitoring and maintenance agreements on schedule, and ensure every claim aligns with your contract terms and project cost breakdown. Simpro's JobBrief AI Agent delivers a professional post-job summary to your client automatically after every site visit, keeping communication clear and heading off disputes before they start. With clear visibility into billed vs completed work, your team can stay on top of project finances without manual reconciliation.
Improve cash flow and reduce payment disputes. With accurate progress claims, retention tracking, and automatic client communication, you get paid on time and maintain financial control across every active project.
Security work in progress (WIP) & margin analysis
What Security Business Reports Should Show
Security business reports should cover the details that drive decisions: job progress, technician output, estimated versus actual costs, project margins, unpaid invoices, upcoming monitoring and maintenance obligations and customer trends. Simpro reporting gives security contractors and managers visibility across service, project and contract work so they can spot issues early, act on the right priorities and keep performance financially on track.
Stay in control of project profitability as work progresses, not after it's too late. Track work in progress (WIP), labor, and equipment costs against budget in real time across active projects. With Simpro's JustAsk, you can ask "Which active projects are trending over budget?" and get the answer before it becomes a problem. No report building. No waiting.
Protect margins and maintain predictable project performance. By managing costs in real time with AI answering your questions on demand, you avoid surprises at completion and ensure every job delivers the expected return.
Security proposal software
How Simpro Handles Estimating and Quoting for Security Work
Quote security jobs on the spot and win more work before you leave the site. Build fast, accurate pricing for common residential work like intrusion alarm installs, camera packages, entry sensor and keypad upgrades. Use pre-built assemblies to bundle labor and equipment, so technicians can generate quotes in the field, get customer approval, and move straight into the work without delays.
Turn more quotes into same-day jobs. Faster quoting means quicker approvals, fewer return visits, and more completed work each day, while still protecting your margins with accurate pricing.
Security dispatching & fleet management
How Security Scheduling and Dispatch Work
Stay on top of high-volume security service work without the scheduling chaos. Manage daily jobs like alarm faults, camera outages, false-alarm troubleshooting and small installs with a dynamic schedule that adapts in real time. Assign the closest available technician, adjust jobs on the fly, and keep your team moving efficiently between sites.
Fit more jobs into each day without increasing overtime. By reducing travel time and keeping schedules flexible, you maximize billable hours per technician and keep customers happy with faster response times.
Security field work & records
How Security Technicians Execute Jobs and Capture Field Data
Keep your field and office teams aligned while delivering professional work on every job. Before your technician arrives, Simpro's JobReady AI Agent has already briefed them on the customer history, site notes, and required parts. On-site, the JobScribe AI Agent captures work completed notes from voice input and generates a complete, invoicing-ready job record without the technician writing a single line. For residential work like alarm fault-finding, camera installs, and system testing, everything is shared instantly with the office with no paperwork or follow-up required.
Deliver consistent, professional service on every visit. With complete job records, instant documentation, and real-time updates, you reduce admin, avoid missed details, and build trust with customers while keeping compliance records complete and easy to find.
Security billing, payments & accounting integration
How Simpro Handles Invoicing and Payments for Security Work
Invoice instantly and get paid before the technician leaves the job. As labor and equipment are captured on-site, invoices can be generated immediately, giving you the option to collect payment on the spot or send it digitally without delay. Simpro's JobBrief AI Agent then sends the customer a professional post-job summary automatically, so there is less confusion, fewer disputes, and less chasing. Recurring monitoring agreements bill automatically, and everything syncs with your accounting system with no double entry required.
Improve cash flow and reduce outstanding invoices. By combining instant invoicing, AI-powered customer summaries, and on-site payment collection, you shorten payment cycles, reduce admin, and keep revenue moving through the business without delays.
Security business intelligence & reporting
What Security Business Reports Should Show
See which residential jobs are driving profit and which are costing you time and money. Track estimated vs actual labor, equipment, and performance across high-volume service work. With Simpro's JustAsk, you can ask any question about your business in plain English and get an answer from your live Simpro data in seconds. Ask "Which technician has the highest first-time-fix rate on alarm faults?" or "Which job types are generating the most return visits?" No reports to build. No dashboards to dig through.
Focus your team on the work that grows your business. With clear performance insights and AI-powered answers on demand, you can increase jobs per day, improve technician productivity, and prioritize the work that delivers consistent, profitable growth.
Simpro Lightning
The AI-first operating platform for security businesses
Simpro Lightning is the operating platform, powered by AI at its core. It doesn't replace the way you work. It gives your business capabilities you've never been able to staff for, reducing admin and protecting margins, with AI agents doing the job roles you couldn't hire for.
Conversational Business Intelligence
JustAsk
JustAsk connects to your Simpro data and lets you ask any question in plain English, with no reports to build, no dashboards to dig through, and no analyst required. It's a direct line to the intelligence inside your platform.
Training & Onboarding Agent
FieldReady
FieldReady AI trains every security technician on your processes, your system, and your way of working automatically. New hires get structured, consistent training without pulling a manager off the tools. No trainer required. New techs ramp in days, not weeks. Turnover costs less. And every security technician works your way from day one.
Job Preparation Agent
JobReady
Before every job, JobReady AI gives the assigned technician a clear pre-job brief with job history, site notes, device specs, site access requirements, and context from previous visits. No manual prep. No calls to the office.
Documentation Agent
JobScribe
JobScribe AI captures what happens on site in real time. Technicians talk, and the system writes. Labor hours, materials used, observations, and compliance notes, including certification and commissioning records, are captured and filed without the technician touching a keyboard.
Customer Summary Agent
JobBrief
When a job closes, JobBrief AI generates a professional post-job summary and sends it to the customer automatically. Every job. No manual follow-up. No chasing the tech to write it up.
Customer Communication Feature
Two-Way Messaging
Two-Way Messaging sends automated SMS updates to your customers at every stage of the job. Confirmations, on-the-way alerts, and status updates go out directly from Simpro. No extra app. No manual follow-up. No one chasing the tech to send a message.
Automated Time Verification Feature
GPS Time Tracking
GPS Time Tracking uses AI to prompt technicians on arrival and departure, automatically verifying timesheets against location data. No time cards. No manual entry. No disputes about hours worked.
Conversational Business Intelligence
JustAsk
JustAsk connects to your Simpro data and lets you ask any question in plain English, with no reports to build, no dashboards to dig through, and no analyst required. It's a direct line to the intelligence inside your platform.
Training & Onboarding Agent
FieldReady
FieldReady AI trains every security technician on your processes, your system, and your way of working automatically. New hires get structured, consistent training without pulling a manager off the tools. No trainer required. New techs ramp in days, not weeks. Turnover costs less. And every security technician works your way from day one.
Job Preparation Agent
JobReady
Before every job, JobReady AI gives the assigned technician a clear pre-job brief with job history, site notes, device specs, site access requirements, and context from previous visits. No manual prep. No calls to the office.
Documentation Agent
JobScribe
JobScribe AI captures what happens on site in real time. Technicians talk, and the system writes. Labor hours, materials used, observations, and compliance notes, including certification and commissioning records, are captured and filed without the technician touching a keyboard.
Customer Summary Agent
JobBrief
When a job closes, JobBrief AI generates a professional post-job summary and sends it to the customer automatically. Every job. No manual follow-up. No chasing the tech to write it up.
Customer Communication Feature
Two-Way Messaging
Two-Way Messaging sends automated SMS updates to your customers at every stage of the job. Confirmations, on-the-way alerts, and status updates go out directly from Simpro. No extra app. No manual follow-up. No one chasing the tech to send a message.
Automated Time Verification Feature
GPS Time Tracking
GPS Time Tracking uses AI to prompt technicians on arrival and departure, automatically verifying timesheets against location data. No time cards. No manual entry. No disputes about hours worked.
Security Contractor Results With Simpro
From security integrators managing service, monitoring contracts and multi-site installation work.
25%
revenue growth
25%
more jobs
25%
more field technicians
“
Taking pride in protecting people and assets is at our core, with 90% of our work being through referrals. Simpro has significantly enhanced our operational efficiency, saving us ample time and money.
Richard Faught, Senior Sales Director
Orion Security Solutions
£9,000+
saved annually in scheduling and audit prep
120+
hours of compliance admin saved per year
45%
revenue increase
“
Simpro has significantly improved how we work, giving us real time tracking, smarter scheduling, and the ability to prepare audits in a fraction of the time.
Sara Weaver, Business Analyst / ISO Auditor
Severnside Security
Security Product Overview
A Unified Platform for Security Operations
The Simpro ecosystem is designed to be your business's central system for managing operations. It combines a powerful office core with real-time field execution, specialized tools, and AI intelligence that handles the work your business has never been able to staff for.
Simpro Premium is the hub where your business operates. It centralizes your customer data, supplier catalogs, and financial reporting into a single, cloud-based platform.
- Complete Project Lifecycle: Manage everything from lead tracking and complex estimating to multi-stage project billing.
- Intelligent Dispatching: A visual, drag-and-drop board that allows you to schedule your team based on location, skill set, and availability.
- Deep Financial Visibility: Over 70 pre-built reports for real-time job costing and work in progress (WIP) tracking.
Simpro Mobile turns every technician’s smartphone or tablet into a powerful productivity tool. It bridges the gap between the job site and the office, ensuring data is captured at the source.
- Digital Work Orders: Technicians receive schedules, site history, and job notes instantly, with no more paper files.
- On-Site Compliance: Complete safety forms, checklists, and certificates of compliance directly in the app.
- Instant Field Payments: Generate invoices and take credit card payments the moment the tools are packed up.
Simpro Lightning is the operating platform, powered by AI at its core. It connects to your Simpro data from day one with nothing to configure, no new app, and no AI project to manage. It gives your security business the operational capability of roles you've never been able to hire for, including job preparation, documentation, customer communication, and business intelligence, all running automatically in the background.
Learn more about Simpro Lightning
Customize your system with specialized add-ons designed to solve specific operational bottlenecks as your business scales.
- Maintenance Planner: Schedule recurring monitoring and maintenance visits with service alerts, and keep track of every customer and site asset you're contracted to service.
- Digital Forms: Eliminate paperwork with custom mobile forms to capture site data, signatures, and photos that sync real-time with Simpro.
Simpro doesn't sit in a silo. It connects to the tools you already use to ensure a single source of truth for your financial and operational data.
- Accounting: Eliminate double-entry with 2-way sync for Xero, QuickBooks, MYOB, and more.
- Security & Low Voltage Distributors: Directly import price files and invoices from major suppliers so your device and material costs stay current with supplier pricing.
- Payment Gateways: Connect with Square or Stripe to accelerate your cash flow.
Simpro Premium is the hub where your business operates. It centralizes your customer data, supplier catalogs, and financial reporting into a single, cloud-based platform.
- Complete Project Lifecycle: Manage everything from lead tracking and complex estimating to multi-stage project billing.
- Intelligent Dispatching: A visual, drag-and-drop board that allows you to schedule your team based on location, skill set, and availability.
- Deep Financial Visibility: Over 70 pre-built reports for real-time job costing and work in progress (WIP) tracking.
Simpro Mobile turns every technician’s smartphone or tablet into a powerful productivity tool. It bridges the gap between the job site and the office, ensuring data is captured at the source.
- Digital Work Orders: Technicians receive schedules, site history, and job notes instantly, with no more paper files.
- On-Site Compliance: Complete safety forms, checklists, and certificates of compliance directly in the app.
- Instant Field Payments: Generate invoices and take credit card payments the moment the tools are packed up.
Simpro Lightning is the operating platform, powered by AI at its core. It connects to your Simpro data from day one with nothing to configure, no new app, and no AI project to manage. It gives your security business the operational capability of roles you've never been able to hire for, including job preparation, documentation, customer communication, and business intelligence, all running automatically in the background.
Learn more about Simpro Lightning
Customize your system with specialized add-ons designed to solve specific operational bottlenecks as your business scales.
- Maintenance Planner: Schedule recurring monitoring and maintenance visits with service alerts, and keep track of every customer and site asset you're contracted to service.
- Digital Forms: Eliminate paperwork with custom mobile forms to capture site data, signatures, and photos that sync real-time with Simpro.
Simpro doesn't sit in a silo. It connects to the tools you already use to ensure a single source of truth for your financial and operational data.
- Accounting: Eliminate double-entry with 2-way sync for Xero, QuickBooks, MYOB, and more.
- Security & Low Voltage Distributors: Directly import price files and invoices from major suppliers so your device and material costs stay current with supplier pricing.
- Payment Gateways: Connect with Square or Stripe to accelerate your cash flow.
The Simpro advantage
Why Security Contractors Need More Than Generic Software
Generic business tools handle basic scheduling. They break down when monitoring agreements, service call-outs and system installs have to run as one operation. Simpro is built for the technical and financial workflows of the security trade.
Financial Precision
Protect Your Margins
Labor hours, device costs, and return visits hit job costing after the invoice goes out. By then the margin you quoted is gone.
Inventory Integrity
Stop Equipment Leakage
Cameras and panels leave the van without landing on a job, and installs get quoted off last year's supplier pricing. The gap shows up on the invoice.
Scalable Workflows
Grow Without the Grind
False-alarm call-outs, monitoring agreements, and multi-site rollouts compete for the same technicians. Double-booked crews, clearance mismatches, and windshield time drain billable hours.
Business Intelligence
Get Answers, Not Reports
Every question about agreement profitability, technician performance, or overdue invoices means another export. That's 5 to 10 hours a week, and the answer arrives late.
Frequently Asked Questions
Security company software is a management platform built for security businesses that need to coordinate people, jobs, projects, assets, equipment, customers, compliance details and billing. It replaces disconnected spreadsheets, paper forms and separate apps with one workflow for quoting, scheduling, completing, invoicing and reporting on security work across service, monitoring contract and installation teams.
Spreadsheets can track simple lists, but they break down when security teams manage multiple technicians, job types, sites, equipment, invoices, compliance records and customer updates. Purpose-built software gives office and field teams shared visibility, cleaner handoffs and faster access to the information needed to keep jobs moving and customers informed.
Simpro helps security contractors manage the job lifecycle from the first estimate through scheduling, field completion, invoicing and payment follow-up. Teams can create quotes, assign work, capture job details from the field, track costs and move completed work into billing without re-entering information across disconnected systems or chasing updates manually.
Security scheduling software helps office teams assign the right technicians, skills, vehicles, equipment and resources to the right job at the right time. Simpro gives schedulers visibility into availability, job status and field updates so they can reduce conflicts, respond to changes faster and keep customers and technicians informed throughout the day.
Simpro supports security estimating by connecting labor, equipment, supplier information, templates, prebuilds, customer details and approval workflows in one quoting process. Contractors can create more consistent estimates, convert approved quotes into jobs and carry key details forward into scheduling, project tracking, job costing and invoicing without duplicating entry manually later.
Security project management requires visibility into stages, tasks, dependencies, labor, equipment, variations, billing and actual costs. Simpro supports project teams by helping them estimate work, track progress, compare actuals against budgets, manage tasks and automate billing so managers can identify margin risks before multi-site rollouts drift off plan.
Technicians can use Simpro mobile workflows to view schedules, job details, notes, forms, photos, assets, time entries and updates while away from the office. This helps field teams complete work with better context and gives office staff faster visibility into job progress, required follow-up, billing details and customer communication.
Recurring security maintenance requires planned schedules, asset records, customer histories, service tasks and field documentation. Simpro helps teams organize repeat work, connect asset details to jobs, capture test readings and service information from the field and maintain visibility into upcoming obligations so contractors can manage monitoring and maintenance contracts without rebuilding every job manually.
Security business reporting should show the operational and financial details that affect profitability: job status, technician productivity, quoted versus actual costs, project progress, unpaid invoices, recurring contract work and customer trends. Simpro reporting helps managers move from reactive updates to clearer visibility into performance, bottlenecks and margin risks across the business.
Security contractors benefit when estimating, quoting, scheduling, dispatch, mobile updates, project tracking, monitoring contracts, invoicing, payments and reporting work together. Connected workflows reduce duplicate entry, improve handoffs between office and field teams, preserve job context and make it easier for managers to see what is happening across service, project and contract work.
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so let’s get to work
