Simprosium London, held October 23–24, brought together more than 400 field service professionals to explore how AI and innovation are shaping a more profitable future for the trades. Over two days, industry leaders shared insights, unveiled product innovations, and built connections that spanned the globe. This wasn’t just another conference — it was a strategic forum designed to accelerate growth and strengthen success across the trades.
Fred Voccola, Chairman and CEO of Simpro Group, opened the event with a message that captivated the room:
“
You deserve recognition—and more than applause, you deserve prosperity. Our mission is simple: to give the trades the respect they've earned and the rewards they deserve. You deserve tools built for you, not borrowed from someone else's industry. That's what we're building.
Fred’s vision for Simpro is clear: to deliver an AI-first operating platform for the trades that will drive stronger margins and lasting success. His focus is on ensuring that trades and field service leaders receive the recognition, respect, and rewards they deserve.
And in each breakout session, industry experts didn't just talk theory—they explored how AI, automation, and data are shaping the future of field service, delivering proven strategies to improve efficiency, accuracy, and profitability. Through hands-on workshops and thought-provoking panels, attendees left with strategies they could implement immediately.
Simpro partners played a key role in the event’s success, showcasing how connected solutions across the Simpro ecosystem create new opportunities and greater value for field service businesses.
Day 1: Building A Foundation for Success
After a welcome from award-winning writer and TV presenter Nick Knowles, speakers led strategic sessions, including deep dives into:
- New Simpro product features that drive efficiency
- Mobile tools that empower your field teams
- Top features launched in 2025
- Field service tech stack optimization
- Strategic approaches to technology rollouts
- Benefits of digital transformation in the field
Customers shared real-time testimonials highlighting how Simpro has become an unexpected catalyst for business growth.
“
Now we have an automatic invoice sent to our customers, so we're getting paid on our completed jobs faster, without chasing the payment.
Day 2: Strategic Insights and Celebrating Success
Day two of Simprosium London focused on celebrating leadership, innovation, and progress across the trades. Alongside sessions highlighting strategy and growth, we introduced the inaugural Simpro Customer Excellence Awards.
The awards program was built to recognize exceptional leaders, innovators, and changemakers who are setting new benchmarks for excellence in field service — and paving the way for the future of the industry.
Congratulations to the London Simpro Customer Excellence Awards Winners:
- Best Newcomer Award: Steri Systems Limited
- Business Growth Award: Illumino Ignis
- Community Impact Award: Doorcare South West
- Innovation in Operations Award: Virtual FM
- Operational Excellence Award: Lantec Security
- Sustainability Leadership Award: Spartek ECS
- Workforce Empowerment Award: Severnside Security Ltd
- Advocate of the Year: Richard Miller - PFS Group
Actionable Insights for Ambitious Leaders
The momentum continued with a series of high-impact sessions designed to deliver relevant, industry-specific insights and practical strategies. Aly Pinder Jr., Research Vice President at IDC, took the main stage to deliver a powerful keynote on crucial industry trends shaping the future of field service.
Throughout the day, attendees dove into critical conversations, including:
- Scaling Without Chaos: Practical strategies for growing your business without losing control.
- Mastering Cash Flow: Essential tools and techniques to keep your finances healthy.
- Data-Driven Success: How to turn insights into your most valuable asset.
- Women in Trades: A powerful panel discussion on leadership, grit, and growth.
The Journey Continues
The momentum doesn’t stop here. We’re bringing that same focus and forward-thinking energy to Simprosium Sydney on November 13–14. Don’t miss your chance to join the conversation and be part of what’s next for the trades. Register today.
Back to top