Our annual report, focused on the challenges facing the trade industry and insights into how field service businesses across the globe can find success in 2023. Simpro surveyed full-time trade industry employees in the US, as well as customers from the US, Canada, New Zealand, Australia and the UK.
Key Findings:
- 2022 was a challenging year for trade industry professionals due to supply chain issues, administrative overload and a skilled labor shortage.
- The top three priorities for companies to stay afloat were sales, employee retention and hiring skilled workers, but actualizing these goals proved to be difficult.
- Increased visibility into inventory availability, material costs and profitability would help companies get the job done and keep customers happy.
