Revolutionising Operations: Smarter Teams, Better Decisions

Published: September 8, 2025

Case Study
Video
Electrical
Plumbing

In this exclusive interview, Jonathan Holbrow, General Manager of Operations at Level Group Australia, shares how Simpro has revolutionised their day-to-day business operations, boosted team collaboration, and enabled data-driven decision-making across departments.

Why Simpro?

Level Group selected Simpro job management software for its flexibility, scalability, and real-time reporting capabilities. Jonathan discusses how implementing Simpro improved visibility, connected field and office teams, and made it easier to manage everything from quoting and sales to project management, operations, and job costing.

Key Takeaways:

  • Improved cross-team collaboration
  • Accurate, real-time job costing and reporting
  • Paperless operations and centralised data
  • Seamless communication with technicians and customers
  • Scalable platform to support future growth

Jonathan also talks about the learning curve, the benefits of open access for team members, and how Simpro’s support and development teams have been integral to their success.

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