Simpro vs. ServiceTitan
The right choice for growth-focused field service businesses
Making the best decision for your field service business starts with choosing the right software. Simpro’s end-to-end solution provides everything you need, from seamless project management to accurate estimating and maintenance compliance. Designed for companies with a growth mindset, Simpro is the unmatched global leader that will scale and future-proof your field service business.
The decision is clear
Simpro gives you more
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|---|---|---|
| Features | ||
| Project Based Workflows |
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| For Electrical Industry |
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| For Solar Industry |
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| CRM for Electrical Companies |
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| Square Payments |
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| International Presence |
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| Personalized In-House Training & Implementation |
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| Drag & Drop |
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| Dedicated Global Support |
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Limited |
| Customizable Fields |
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| Third-Party Integrations |
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| Payment Collection in the Field |
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| Dispatch Management |
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| Service History |
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| Online Time Clock |
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| Routing |
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| Reporting & Statistics |
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| Customizable Forms |
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| Contract/License Management |
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| Alerts/Notifications |
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| Real-Time Data |
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| Electronic Signature |
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| Work Order Management |
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| Quotes/Estimates |
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| Scheduling |
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| Billing & Invoicing |
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| Inventory Management |
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| CRM |
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| Accounting Integration |
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| API |
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| Maintenance Scheduling |
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| File Storage |
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| Contact Database |
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| Mobile Access |
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| GPS |
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| Calendar Management |
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*correct as of August 2024
Built for growth
Manage the whole project with Simpro
While ServiceTitan provides a broad range of features, it lacks the robust capabilities needed for managing project-based workflows, particularly in complex commercial environments. The platform’s high costs—including significant implementation fees and ongoing subscription expenses—further diminish its value.
ServiceTitan also struggles with inconsistent support, with many customers facing challenges during onboarding and daily operations. Additionally, its narrow focus leaves key sectors like Electrical, Security, and Fire Protection underserved, forcing businesses in these areas to seek alternative solutions.
In contrast, Simpro is purpose-built to support every field service business, regardless of industry. Designed by a trade business owner, Simpro excels in project-based workflows, allowing you to efficiently manage everything from material costs to worker productivity. For electricians, Simpro offers a more reliable and comprehensive solution within a fully configurable, cloud-based platform.
To be the best in the business, you need the best software. Simpro is your partner in growth.
Unmatched customer support
Customer service to
support your growth
For software that supports your growth, Simpro’s expert team sets you up for success from day one. With customer support teams in the U.S., U.K., and Australia, plus dedicated implementation and success teams, Simpro ensures your business runs smoothly every hour of every day.
ServiceTitan, on the other hand, falls short. Their customer support and onboarding often lag, leaving you to manage on your own.
Choose software that can grow with you and provides the support you need.
Simpro is your partner in success.
It’s allowed us to have more work on the books and actually plan for more work, which is what has caused us to keep growing. So I’d definitely say that Simpro has helped us keep our team happy.
Ben Edwards
Director, BGE Security
Who It’s For
Ready to Rock Your Team’s Growth and Success?
Whether you're a team of five or a 1,000+ employee franchise, Simpro Premium is perfect for numerous industries including electrical, HVAC, plumbing, security and fire protection. Simpro Premium organizes and provides insights into every part of your business.
Set your team up
No matter which job or service you provide, get your team on the right track to deliver excellent service. With Simpro’s workflows, manage your service, asset maintenance and projects all within the platform. Our time saving workflows will automate your processes creating consistency in your business operations. Reduce data entry, track operational performance and get more time back to focus on your customers.
Get started with Simpro Premium
The ideal platform for mid-sized field service teams
For 5+ people
Manages multiple workflows
Works for multi-company trades
Full features and add-ons
Web and mobile capabilities
Comprehensive insights into your business
Ready to upgrade and
grow with Simpro?
