Simpro vs. Salesforce Field Service
The right choice for growth-focused field service businesses
Making the best decision for your field service business starts with choosing the right software. Simpro’s end-to-end solution provides everything you need, from seamless project management to accurate estimating and maintenance compliance. Designed for companies with a growth mindset, Simpro is the unmatched global leader that will scale and future-proof your field service business.
The decision is clear
Ensure accurate field operations and data with Simpro
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 |
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|---|---|---|
| Features | ||
| Residential Workflows |
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Limited |
| Commercial Workflows |
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| Project Workflows |
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| Service Workflows |
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| Maintenance Workflows |
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| Dispatch Management |
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Add-On |
| Service History |
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| Online Time Clock |
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Limited |
| Reporting & Statistics |
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| Customizable Forms |
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| Contract/License Management |
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| Alerts/Notifications |
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| Real-Time Data |
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| Electronic Signature |
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| Work Order Management |
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| Quotes/Estimates |
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| Billing & Invoicing |
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| Inventory Management |
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| CRM |
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| Accounting Integration |
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Limited |
| API |
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| Maintenance Scheduling |
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| File Storage |
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| Contact Database |
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| Mobile Access |
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| GPS |
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| Calendar Management |
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*correct as of October 2024
Built for growth
Empower your business
Salesforce Field Service provides rich customer data for service interactions as part of the Salesforce CRM. However, field service businesses need more than CRM capabilities. Simpro is a purpose-built Field Service Management solution designed to help businesses streamline operations, manage technicians, and scale efficiently.
Simpro doesn’t lock you into a specific ecosystem. It offers the flexibility to grow your business on your terms—empowering you to scale operations. Whether managing a growing team or expanding into new markets, Simpro provides the tools to help you capture more opportunities and optimize every aspect of your field operations.
Simpro offers out-of-the-box compatibility with many industry-standard applications, saving time and reducing headaches. Simpro’s flexibility ensures your business can evolve and grow without the constraints of an ERP ecosystem. Whether it's dispatch, time tracking, or inventory management, Simpro seamlessly integrates with the tools you need to keep your operations running smoothly.
To be the best in the business, you need the best software. Simpro is your partner in growth.
Next level support
Customer service to support your growth
With Simpro’s dedicated implementation teams and customer support available six days a week across the U.S., U.K., and Australia, your business gets up and running fast—and stays that way.
Simpro doesn’t just provide software; it partners with you to ensure your long-term growth. As your field service business evolves, Simpro’s team remains with you every step of the way, offering the expertise and support you need to keep moving forward without disruption.
OPTIMIZED OPERATIONS
COMPLIANCE WITHOUT COMPROMISE
Integrating Salesforce Field Service with your existing tools and systems often requires heavy customization. Simpro has over 100 integrations ready to go. This ensures that your field service workflows are optimized without the need for costly development or extensive IT involvement. Simpro allows your team to focus on delivering exceptional service rather than dealing with complicated systems.
With Simpro, you gain a comprehensive system that grows alongside your business enabling you to streamline processes, improve service delivery, and scale operations without being tethered to an ecosystem that requires continuous investment and customization. Simpro is the growth partner that helps your business thrive in a competitive field.
Simpro has significantly enhanced our operational efficiency, saving us ample time and costs.
Richard Faught
Senior Sales Director, Orion Security Solutions
Our customers love having access to their data, real-time project status, being able to request services, and seeing all of their invoices in one place
Andrew Confer
CFO, Orion Security Solutions
Who It’s For
Ready to Rock Your Team’s Growth and Success?
Whether you're a team of five or a 1,000+ employee franchise, Simpro Premium is perfect for numerous industries including electrical, HVAC, plumbing, security and fire protection. Simpro Premium organizes and provides insights into every part of your business.
Set your team up
No matter which job or service you provide, get your team on the right track to deliver excellent service. With Simpro’s workflows, manage your service, asset maintenance and projects all within the platform. Our time saving workflows will automate your processes creating consistency in your business operations. Reduce data entry, track operational performance and get more time back to focus on your customers.
Get started with Simpro Premium
The ideal platform for mid-sized field service teams
For 5+ people
Manages multiple workflows
Works for multi-company trades
Full features and add-ons
Web and mobile capabilities
Comprehensive insights into your business
