JJ Coleman Plumbing
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“The integration of Simpro and Worx Safety has transformed how we run our business. Our safety and job data now work hand in hand, giving us better visibility, faster turnaround times, and total confidence in our compliance across every site.”
JJ Coleman Plumbing Team
The Facts
JJ Coleman Plumbing Now Enjoys: A fully integrated job and safety management system across all worksites.
JJ Coleman Plumbing Now Can: Capture real-time safety data, sync it directly with job records, and reduce admin to near zero.
JJ Coleman Plumbing Now Has: A digital-first approach to safety and operations that’s scalable, efficient, and audit-ready.
The Figures
- Digital Safe Work Method Statements (SWMS) submitted directly from mobile devices
- Safety forms sync automatically with Simpro jobs
- Faster turnaround times and fewer compliance risks
- Zero double-handling of job or safety data
The Story
Who They Are — JJ Coleman Plumbing
JJ Coleman Plumbing is a leading plumbing company based in Wollongong, NSW, delivering residential and commercial plumbing services across the region. Known for quality workmanship and safety-first operations, the business prides itself on reliability, professionalism, and getting the job done right the first time.
The Challenge — Paper-Based Processes and Disconnected Systems
Prior to implementing Simpro and Worx Safety, JJ Coleman Plumbing relied heavily on manual, paper-based safety workflows. Site forms such as Safe Work Method Statements (SWMS) were time-consuming to complete and often outdated by the time they reached the office.
At the same time, job information in Simpro was handled separately from safety data, requiring duplicate admin and reducing visibility across worksites.
The Solution — Simpro + Worx Safety Integration
By combining the strengths of Simpro and Worx Safety, JJ Coleman Plumbing was able to eliminate those inefficiencies.
Worx Safety digitised and streamlined safety processes, allowing workers to complete and submit SWMS and other critical forms on their phones in real time.
Through its integration with Simpro, that safety data now flows directly into the job management system, keeping all job, site, and safety records in sync. This eliminated double-handling, improved data accuracy, and gave the office team real-time oversight across every active project.
The Implementation — Smooth, Supported, and Straightforward
Worx Safety guided JJ Coleman Plumbing through onboarding and setup, tailoring the solution to their workflows and ensuring the team felt confident from day one. The transition was fast and low-disruption, enabling the company to roll out the integrated solution across all new jobs almost immediately.
The Impact — Safer, Smarter, More Scalable
The results have been transformative. SWMS and safety documentation are now completed on-site, in real time. Job records in Simpro stay up to date without extra admin.
JJ Coleman Plumbing reports faster turnaround times, stronger compliance, and a noticeable boost in site-level efficiency. Workers feel empowered to manage safety on the ground, while the office has visibility and control.
By embedding safety directly into everyday operations, the business has raised the bar across both field and office teams. As they put it: “It’s become our new standard.”
Where To Next — Growth with Confidence
With Simpro and Worx Safety working in tandem, JJ Coleman Plumbing is positioned to scale operations without sacrificing quality or compliance. The integrated platform supports smarter planning, safer worksites, and a stronger business foundation.
Check out this video to see Worx in action.
