Uncomfortable Conversations: Navigating the Family Business & Building a Legacy That Can Outlast You

Aired on March 2, 2026

Fireside Chat
Uncomfortable Conversations: Navigating the Family Business & Building a Legacy That Can Outlast You webinar thumbnail

About this webinar

The hardest conversations in your business aren’t about the work. They’re about the people.

When your family is your business, the line between personal and professional disappears.

Conversations don’t stay in the office.
Decisions aren’t always objective.
And growth can stall under the weight of unspoken expectations.

Join industry leaders Andrea Lovell (Co-Owner, Heron Plumbing) and Amy Carnrick (former CEO, Foster Plumbing) for an honest, practical discussion on how to run a family business like a business – without breaking the relationships that built it.

What you'll learn

  • How to separate family roles from business decisions
  • Why merit-based systems matter more than legacy
  • Practical ways to de-escalate conflict before it gets personal
  • How to document processes so the business isn’t stuck in people’s heads

Speakers

Amy Carnrick

Amy Carnrick

Former CEO
Foster Plumbing

Andrea Lovell

Andrea Lovell

Co-Owner and Office Manager
Heron Plumbing

Request to watch webinar

You may unsubscribe at any time. Privacy Policy.

Related webinars

View all webinars
View all webinars

Get Paid Faster

From Invoice to Cash Without the Chase

play iconOn-Demand

Stop chasing payments. Learn how to automate AR, slash invoice costs by 85%, and use Simpro tools to get paid up to 34% faster with less effort.

Delight

Your AI Customer Marketing Agent

play iconOn-Demand

Unlock "unmined gold" in your database. See how AI automates cross-selling and reactivations to drive revenue from customers you already have.

Stop Chasing Invoices

How Fast Cash Accelerates Your Speed to Cash

play iconOn-Demand

Stop manual AR follow-ups. See how AI-powered Fast Cash uses behavior-based outreach to slash invoice costs and accelerate your payments.

We’re here for you,
so let’s get to work

Get Demo Simpro arrow icon - white