Uncomfortable Conversations: Navigating the Family Business & Building a Legacy That Can Outlast You

Aired on March 2, 2026

Fireside Chat
Uncomfortable Conversations: Navigating the Family Business & Building a Legacy That Can Outlast You webinar thumbnail

About this webinar

The hardest conversations in your business aren’t about the work. They’re about the people.

When your family is your business, the line between personal and professional disappears.

Conversations don’t stay in the office.
Decisions aren’t always objective.
And growth can stall under the weight of unspoken expectations.

Join industry leaders Andrea Lovell (Co-Owner, Heron Plumbing) and Amy Carnrick (former CEO, Foster Plumbing) for an honest, practical discussion on how to run a family business like a business – without breaking the relationships that built it.

What you'll learn

  • How to separate family roles from business decisions
  • Why merit-based systems matter more than legacy
  • Practical ways to de-escalate conflict before it gets personal
  • How to document processes so the business isn’t stuck in people’s heads

Speakers

Amy Carnrick

Amy Carnrick

Former CEO
Foster Plumbing

Andrea Lovell

Andrea Lovell

Co-Owner and Office Manager
Heron Plumbing

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