The AI-Powered Operator: Why the Trades Are Becoming America’s Most Important Knowledge Workers

Aired on March 25, 2026

Fireside Chat
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About this webinar

Running a modern trades business is more complex than ever.

Operators are managing a constant flow of jobs, teams, compliance requirements, customer expectations, financial data, and operational decisions – all happening simultaneously.

Success today requires more than technical skill. It requires information, visibility, and intelligent systems.

The most effective operators aren’t just executing work in the field, they’re running highly coordinated, data-driven businesses.

And increasingly, AI is becoming the layer that helps them do it.

In this fireside chat, Simpro leaders Corey O’Donnell and Noam Horenczyk will explore how AI, automation, and modern operational systems are transforming how trade businesses run – and why the industry is rapidly becoming one of the most important knowledge sectors in the economy.

What you'll learn

  • Why today’s trade professionals are evolving into knowledge-driven operators
  • How AI and automation are transforming how trade businesses run and make decisions
  • Why operational visibility and data are becoming critical competitive advantages
  • How leading companies are using technology to deliver better customer and team experiences

Speakers

Corey O’Donnell

Corey O’Donnell

Chief Brand & Strategy Officer
Simpro

Noam Horenczyk

Noam Horenczyk

Principal, Technology Partnerships
Simpro

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