The AI-Powered Office Assistant: Ending Inbox Triage for Trade Businesses

Aired on March 24, 2026

Customer Experience
Fireside Chat
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About this webinar

For many trade businesses, the office inbox is where productivity quietly disappears.

Quote requests. Job updates. Scheduling questions. Customer follow-ups.

Every message demands attention – and every interruption pulls your team away from the work that actually keeps jobs moving.

AI is changing that.

In this fireside chat, Dan Sullivan, Owner of Door Resources, joins Amanda Meinert from Simpro to discuss how AI-powered email management helps their office stay organized, responsive, and focused.

Instead of replacing people, AI acts like an office assistant in the background – triaging messages, identifying priorities, and giving your team back the time to focus on customers, coordination, and complex work.

What you'll learn

  • Why the office inbox is one of the biggest hidden productivity drains in trade businesses
  • How AI can triage and organize incoming customer emails automatically
  • How Door Resources uses Simpro + Delight to streamline communication
  • How AI gives office teams time back to focus on customers and job coordination

Speakers

Dan Sullivan

Dan Sullivan

Owner
Door Resources

Amanda Meinert

Amanda Meinert

Senior Manager, Customer Advocacy
Simpro

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