About this webinar
Every call that rolls to voicemail is a job you never hear about. 62% of callers won’t leave a message, and 1 in 4 after-hours calls goes unanswered. Those callers simply move on to the next business on the list.
Pulse answers instead. It’s the AI voice agent built inside Simpro, picking up inbound calls around the clock, capturing the job, and holding it in your schedule for your team to confirm.
Join us to watch a call come in live and see exactly what lands in Simpro before the caller hangs up.
Can’t join live? Register and we’ll send you the recording.
What you'll learn
- How Pulse answers any call, any hour, and recognizes the caller from their Simpro record before it says hello
- How a job is created with trade type, urgency and details already filled in, and held on your schedule for your team to confirm
- What happens when a caller mentions gas, CO, flooding or fire, or simply needs a person
- How every call is recorded, with a transcript, AI summary and sentiment tag on the customer and job record
- How to stay in control: start with messages only, set rules for every hour of the week, and pause any time
- How to estimate what missed calls cost your business, and how Pulse compares with voicemail and a human answering service
Speaker
David McCarthy
Vice President, Platform
Simpro