Keece Electrical Services is a proud family-owned business that specializes in electrical and AV maintenance for the commercial sector. With a head office in Melbourne, Australia, and business units spread across Sydney, Brisbane, Adelaide, and Auckland, New Zealand, the dedicated Keece team has embraced the challenges of rapid expansion. The need for improvement led them to move away from paper processes and disconnected systems to a more efficient field service management software.
The transition to Simpro has transformed the operations of Keece Electrical Services. Gerard Lyons, the General Manager, explains, “Simpro helps us work smarter by tracking a job from the quote stage all the way through to completion.” The cloud-based platform allows the team to streamline estimating, time tracking, purchasing, and job management. It also integrates with third-party systems, consolidating operations within one ecosystem.
One standout feature for Keece Electrical Services is Simpro’s multi-company structure, which allows seamless resource sharing across six business units. "We’ve created a unit rate library in Simpro that ensures consistency in quoting and allows us to audit and update pre-builds efficiently,” says Gerard. Employees can move across regions while still logging time to relevant jobs, ensuring operational flexibility without labor hire.
Simpro's centralized platform has saved the team time and effort by automating workflows, integrating reporting, and standardizing processes. Gerard notes, “One change to a form can be pushed through all business units—it’s a great feature.” For Keece Electrical Services, Simpro is more than just a job management tool; it's the backbone of a growing, modern business, empowering its team to deliver exceptional service across borders.
