white telephone iconSupport white telephone iconContact Us white telephone icon(855) 338-6041

Case Study

RCR Infrastructure

Headshot of Lorene Maher

“Our customers wanted to have quicker updates…where they can see in real-time what’s planned, what we’re doing and invoices that need to be paid…so we gave them the customer portal”

Lorene Maher, Director

Watch the Video

icon headquarters

Headquarters:

Auckland, NZ

icon industry

Industry:

HVAC, refrigeration and electrical

icon employees

Employees:

95+

icon website

Website:

rcrnz.co.nz

Story summary

RCR Infrastructure started in 1898 as an engineering company in Western Australia, founded by Ernest and Edward Tomlinson and known simply as the Tomlinson Bros. After various acquisitions and name changes Tomlinson Bros. became RCR Infrastructure.

With multiple offices dotted around New Zealand, the team quickly tired of running their systems through paper-based means. When RCR Infrastructure’s data management workflow slowed down operations, it was time to adopt a better system.

Lorene Maher, director at RCR Infrastructure, needed a digital tool that was customer focused and able to create a seamless customer journey from start to finish. simPRO’s Customer Portal allowed the team to provide quicker updates, send quotes and invoices and keep customers informed about their projects!

Would you like to streamline your customer journey and automate workflows just like RCR Infrastructure?

Find out how we can support your business.

From our blog

How to protect your customer and employee information. Learn from our experts

“Effective business advice from Simpro’s experts on how you can protect your customer and employee information with better data security.” More...

‘Twas time for the 2022 Feature Wrap Up

A wrap up of all the features and improvements that simPRO released in 2022, including Takeoffs, Data Feed, Customizations and more with a Christmas twist. More...

Improve cash flow management with payment automation.

Learn what it means to automate your payment processes and how it can help your business grow. More...

Insights straight to your inbox

Economic instability? Hitting your breaking point?
Costs increasing? Lack of business insights?
Recession-proof your company with simPRO total trade business software.

WORK SMARTER TODAY
Top