TAKE BACK COUNTLESS ADMINISTRATIVE HOURS WITH WORK ORDER MANAGEMENT SOFTWARE
Manual processes only take you so far before you need to trade up. Work order software helps you manage maintenance work, automate manual processes, streamline workflows and store all of your important data in one central platform. More data and more visibility at your fingertips. Take a look at some of the other business-changing benefits below.
Reduce human error
Automating manual processes means employees spend less time on administrative tasks and are less prone to human error. In turn, when employees are not bogged down by low-value tasks, you increase efficiency.
Gain real-time visibility
Work order tracking software provides real-time insight into all of your jobs, out in the field or at the office. And if there are any last-minute changes your field staff can communicate without the need for phone calls.
Complete jobs faster
Get work in and out the door much faster, with the ability to coordinate with different departments. From the quote right through to invoice. Job details are pulled straight from the work order, and sent digitally. Your customers can pay faster then ever.
Boost customer experience
Communicate job start times with more accuracy while increasing your credibility as a trusted service provider. By communicating to project arrival times and deadlines, you’ll build trust that keeps your customers returning.
Compliance made easy
Documentation and certification for your employees can be stored within contractor work order software. Meaning record keeping for audits is simplified. No more wasted time spent digging around for misplaced paper work.
UNLOCK YOUR BUSINESS POTENTIAL WITH WORK ORDER SOFTWARE
Are you tired of rifling through piles of paper work orders? Or perhaps you’ve misplaced an important Purchase Order? With work order tracking software you eradicate the need for paper shuffling. Sending job updates from the field to the office? Tick. Enhanced visibility of which employee is attending which job? Tick.
Work order software simplifies the process of managing jobs while providing you with useful data. This allows you to better manage your resources by predicting future workloads and proactively addressing potential issues before they become problems.
STAY IN THE LOOP WITH CONTRACTOR MANAGEMENT
Contractor work order software helps you manage not just your employees, but your contractors too. With a built-in database you can view, edit and amend at any time, you gain complete visibility. In Simpro, you can assign contractors to work orders exactly the same way you would your employees. So you never have to wonder where your contractors are or what they’re working on.
DON’T GET CAUGHT SHORT WITH INVENTORY CONTROL
It’s important to know what materials are needed, and when. That way your employees and contractors have everything they need to complete the work, and customers aren’t left disappointed with unexpected delays. You can set stock alerts and view what’s on hand as long as you’ve got an internet connection and a smartphone, tablet or laptop. Whether it’s a leaky sink, diagnosing electrical issues or a preventative maintenance service work order software gives you the leg up.
ENHANCE THE CUSTOMER JOURNEY
Streamlining your work order processes and keeping them all together in one system, doesn’t only benefit internal functions. Adopting work order management software aids the customer experience by building credibility and trust. Customers are able to use payment portals, invoices are sent electronically and your work force can plan their days accordingly. The whole process becomes a lot smoother and your customers are more likely to re-hire you for their next job!
Our staff in the field can see what their day looks like before they leave home... all the information is there in the palm of their hand.
General Manager, O’Brien Electrical Granville