What is the one goal that all field service businesses have in common? To increase sales. There are several ways businesses can boost their customer base such as increasing marketing efforts, offering promotions, requesting business reviews and other sales tactics.
However, with technology driving much of what we do, why not take advantage and use software tools to drive sales? From customer relationship management platforms to job management systems, cloud-based software can offer a variety of benefits when it comes to increasing your customer base and ultimately, increasing your sales.
Run job profitability reports
Do you know which jobs are costing you more money than you’re making? With the Profit/Loss Job report in simPRO, you can easily see what your business spent on materials and resources for each job, as well as your gross and net profit or loss. As you start to pick up on trends in which jobs or projects are more profitable, you can make the decision to change focus and concentrate your efforts where you can generate more profits and increase your sales.
Empower your field staff to make sales on site
In some cases, your field staff interact with customers more than anyone else at your business. You can take advantage of the relationship your field staff have with customers, and give them the tools to provide quotes for additional service and other upsells while at a job site. Your field staff can use the Quote & Sales feature in simPRO Mobile to present professional quotes, invoice customers and collect payment all from a tablet or mobile device.
Cost jobs with greater accuracy to improve bidding
simPRO allows you to break down your jobs and projects into cost centers within the system. The organised cost centres and the increased visibility into how much time and resources it takes to complete your jobs and projects helps you to cost your jobs more accurately and, in turn, generate more accurate bids.
Reporting tools, mobile quoting and job costing features are a small piece of the full puzzle that makes simPRO such an efficient field service management software platform. Visit the simPRO website to learn more about how simPRO can help you increase sales, improve operational efficiency and grow your field service business.