The 2023 Voice of the Trades report is out!

The 2023 Voice of the Trades report is out! cover image

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Our annual report, focused on the challenges facing the trade industry and insights into how field service businesses across the globe can find success in 2023. Simpro surveyed full-time trade industry employees in the US, as well as customers from the US, Canada, New Zealand, Australia and the UK.

Key Findings:

  • 2022 was a challenging year for trade industry professionals due to supply chain issues, administrative overload and a skilled labor shortage.
  • The top three priorities for companies to stay afloat were sales, employee retention and hiring skilled workers, but actualizing these goals proved to be difficult.
  • Increased visibility into inventory availability, material costs and profitability would help companies get the job done and keep customers happy.

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