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25 September 2020

Enhanced retention settings in simPRO

Product Spotlight | 2 minute read

A retention payment can provide an extra layer of security when you’re a contractor and when you’re hiring contractors, ensuring that the job is completed to the standard that was set when the job was booked. When a retention payment and period are determined, a portion of the total payment can be withheld either from you or the customer/contractor by your business until the retention period has expired. This can ensure that any defects that may arise after the job is complete can be addressed.

Because this is money that your business is owed, it's important to know when these payments are due. And because standard retention periods are usually due 12 months after the project is completed, they can be easy to forget about!

Never miss a retention payment

simPRO calendar reminder illustration

simPRO takes the guesswork out of keeping track of retention payments as it allows you to record retention that is being withheld by your customers for your completed work, as well as recording your liability for money that you may have held back from contractors you have hired.

When the defined retention period expires, simPRO alerts you via the system menu and easily allows you to create a retention claim to receive the remaining monies due. This improves cash flow within your business and increases your chance of getting paid on time.

An enhancement to retention due dates

simPRO magic wand illustration

In our latest update to simPRO we have enhanced the way retention due dates are calculated.

Since recently adding in the Job Completion Date field to Jobs in simPRO, retention due dates are now set based on this completion date instead of the final invoice date.

This ensures that the retention payments you have set up in simPRO reflect the correct period of time, and the due dates are accurate.

All retention dates in your simPRO build will reflect this change

It is important to note that this will be applied to all unclaimed retention invoices in your simPRO build, including those that have already been created.

For more information about managing retention in simPRO including our recent retention due date enhancement, check out our help guide or contact support.

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