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Purposeful customer relationship management

Build meaningful connections with your customers and keep them coming back

They are your most important asset.
So how do you best impress and retain customers?

Help your customers stay informed and deliver outstanding communications through our Customer Portal.

Grant your customers a unique login to a customised portal that allows them to book jobs, pay invoices and receive updates through our automated alerts and communications system.

Keep your customer informed and maximise the efficiency of your workflow with our customer relationship management tools.

"As part of simPRO you can give a customer access to their own portal which includes a list of their sites. It’s a great way for them to stay informed and plan stages of work with us."

Ben, BGE Security

Portals

Empower your customers and employees through portals

Customer

Allow customers to request quotes, estimates and book jobs, stay up-to-date with job progress across multiple sites and pay invoices rapidly.

Employee

Let your team take control of their workflow without a separate simPRO licence. Employees can view their job cards, schedules and update accredited licence information easily.

Contractor

Two-way syncing means you are always aware of where your contractors are on a job. They can easily update their job cards, invoices and schedules with a few clicks.

Visit our Portals page

Alerts, Notifications and VoIP

simPRO’s comprehensive interlinking system of alerts, notifications and communications, allows you to improve your workflows on the go.

Whether it’s the standard telephone functionality and related caller information through the VoIP integration or the add-on SMS functionality, improve the timeliness of your communications.

Boost productivity and customer service by using simPRO’s integrated communications tools.

Visit our Alerts & Communications page to learn more.

Who we’ve helped

simPRO has helped thousands of businesses elevate customer relationship management, including:

Take a look at all the industries we work with.

Current software not cutting it?

Trade up, with simPRO.

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