To help you keep up-to-date with everything that’s been happening with simPRO Mobile, we’ve compiled a list of this quarter's enhancements, including the arrival of Quoting in the Service Module.
- June: Quoting added to the Service Module
- May: Zone and time filters for Jobs
- April: Add and edit time blocks for other staff and plant items
June: Streamline field service quoting
For a large number of simPRO Mobile users, the Service Module is where they carry out most of their daily tasks. By introducing quoting functionality to this section of the app, field staff can make sales in the field without relearning new processes.
View the full video on the Help Guide.
Empower field staff to close more sales
A distinct advantage of having quotes in the Service module is that users can find all available open and progress quotes, not just those they are assigned to. This allows field staff to maximise their contribution to field service sales revenue by completing quotes when they have scheduling availability.
Quotes opened from the list of scheduled work in the Service module, will stay in the Service module. This means that staff who do not use the Quote and Service module, can still work with quotes.
Add photos to enhance communication
Photos can help both your customer and staff understand key details of a quote. By using the Service module, field staff can add attachments to Quotes and edit the file name to ensure the contents of the photo can be readily identified.
Build powerful quotes
Cost centres are an effective way to separate operational costs in simPRO. From the Service module, staff can add or edit cost centres on a quote. Staff are then able to select from pre-builds, catalogue, stock, labour and one-off items to populate the inclusions for each cost centre.
Track the time spent on quotes
Do you want to account for the time your staff are spending on quotes? Through the Service Module field staff can use the Start Travel, Start Work and Pause Work time keeping options used for Jobs.
Maintain safety and processes with audits
Adhering to safety and other processes may still be needed in some quoting scenarios. Quotes in the Service module can be configured to display optional pre and post audits.
May: Change the way you view your work
Sometimes you need to see the bigger picture of all your field service work. And simPRO Mobile’s Find a Job feature now allows you to filter for jobs within a specific date range and zone to help you see that bigger picture.
Use date range filters to never miss a thing
Do you have a busy schedule? Never miss a thing with simPRO Mobile’s date range filters to see a list of overdue, due and upcoming assigned jobs.
The date range filter is also useful if you have jobs that run over multiple days. Your field staff need to see these jobs before the date they have to be completed. With this filter, they can view upcoming assigned jobs and start the work with enough time to complete it prior to the due date.
Use zone filters to find nearby jobs
Do you want your field staff to pick up extra jobs based on their location? The zones filter makes this easy! Simply assign multiple staff to a job, then they can apply a zone filter in simPRO Mobile to find nearby work.
April: Add and edit time blocks for others
Accurate timekeeping is essential to maintaining meaningful reports. So how do you track time for plant items, or workers that don’t have access to simPRO Mobile?
Easy! simPRO Mobile app users can now add time blocks for other field staff, contractors and plant items from the Service or Timesheet modules. With live updates back to the office, your timekeeping can be accurate for all facets of your business.
Need guidance with these improvements?
We’re here to help you get the most out of simPRO Mobile, including all of our new features and improvements.
The Learning Toolbox
The Learning Toolbox is a FREE online training platform for all simPRO clients and their staff. The materials are interactive, self-paced and can be used to help upskill staff on the new Mobile feature. Start learning or register for simPRO's Learning Toolbox.
The Help Guide
The Help Guide includes articles and videos on the new workflows for simPRO Mobile. You can visit the Help Guide here, or navigate to it from anywhere in simPRO.
On-site and online training
If you’re looking for additional assistance on simPRO Mobile, simPRO’s Implementation Consultants can provide on-site and online training for your team. You can access training by contacting support.