Simpro for facilities management

Built for the Complexity of Enterprise Facilities. Powered by AI.

Simpro gives enterprise facilities teams the operational intelligence to manage complex trade services across multiple sites, assets, and contractors. From preventative maintenance to reactive work orders, Simpro provides real-time visibility to coordinate technicians, track asset history, and ask any question about your operations — instantly.

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Electrical

Plumbing

HVAC

Security

Fire Protection

...and more

Electrical

Plumbing

HVAC

Security

Fire Protection

...and more

Leveraged by over 250,000 users worldwide

Electrical

Plumbing

HVAC

Security

Fire Protection

...and more

Simpro Lightning

The AI-First Operating Platform for the Trades

Simpro Lightning is the AI built into your platform. It doesn't replace the way you work — it gives your business capabilities you've never been able to staff for. Four AI agents run jobs you couldn't hire for.

Conversational Business Intelligence

JustAsk

JustAsk connects to your Simpro data and lets you ask any question in plain English — no reports to build, no dashboards to dig through, no analyst required. It's a direct line to the intelligence inside your platform.

Trade owners spend 5–10 hours a week on manual reporting. JustAsk gets that time back and replaces guesswork with answers.

Training & Onboarding Agent

FieldReady

FieldReady AI trains every technician on your processes, your system, and your way of working automatically. New hires get structured, consistent training without pulling a manager off the tools. No trainer required. New techs ramp in days, not weeks. Turnover costs less. And every technician works your way from day one.

Replacing a technician costs $15,000–$25,000. FieldReady protects that investment.

Job Preparation Agent

JobReady

Before every job, JobReady AI briefs the assigned technician — pulling job history, site notes, parts requirements, and context from previous visits, and delivering it in a clear pre-job brief. No manual prep. No calls to the office.

Technicians show up prepared. First-time fix rates climb. Return trips drop.

Documentation Agent

JobScribe

AI captures what happens on site in real time. Technicians talk — the system writes. Labor hours, materials used, observations, and compliance notes are captured and filed without the technician touching a keyboard.

30–60 minutes of admin time back per technician, per day. Fewer billing disputes. No missing paperwork. Every job documented the moment it's done.

Customer Summary Agent

JobBrief

When a job closes, JobBrief AI generates a professional post-job summary and sends it to the customer automatically. Every job. No manual follow-up. No chasing the tech to write it up.

Customers get a clear record of what was done. Disputes drop 25–35%. Payments arrive 15–20 days faster. Your business looks professional without anyone doing the extra work.

Customer Communication Feature

Two-Way Messaging

Two-Way Messaging sends automated SMS updates to your customers at every stage of the job. Confirmations, on-the-way alerts, and status updates go out directly from Simpro. No extra app. No manual follow-up. No one chasing the tech to send a message.

98% of texts are read. Missed appointments drop. Customers stay informed without your office staff lifting a finger.

Automated Time Verification Feature

GPS Time Tracking

GPS Time Tracking uses AI to prompt technicians on arrival and departure, automatically verifying timesheets against location data. No time cards. No manual entry. No disputes about hours worked.

Untracked labor costs disappear. Payroll disputes drop. You stop losing billable time to inaccurate records without asking anyone to do anything differently.

Conversational Business Intelligence