Are you ready to have a successful year in 2020? If you want to enter the new year with confidence, planning is key. Don’t start the year blindly and expect processes to improve. Evaluate what has or hasn’t worked this past year, and make a plan to move forward. Read on for some high-level insights to help you in your field service business planning.
How to get ready for 2020 in the field service industry
1. Always set achievable goals when planning
Creating a plan and setting goals might seem like an obvious step in preparing your business for the new year. However, have you put any thought behind the goals you are setting? Your goals should be specific, measurable, achievable, realistic, and timely. It’s important to ask the right question and to understand the “why” behind your plans. Without that deep understanding, you may find it difficult to stick to your plans throughout the year.
2. Make efficiency a priority
If increasing efficiency in your operations isn’t on your to-do list, you may want to rethink your planning. Throughout the year, you should be measuring how your operations are running so you can have an understanding of what is efficient and what isn’t. We are entering a new decade where technology-based solutions are abundant. If there are areas in your business where mistakes often occur or processes aren’t as fast as they could be, consider the ways a software or other technology-based solution could help you improve.
3. Invite your entire team to be part of business growth
Business growth is a team effort. It is not just the job of the business owner or the sales division. Every single member of your team can contribute to your business’ success. Communicate your vision and goals with your team and give everyone actionable ways to contribute. The success of a business is dependent on everyone staying accountable and providing that team effort.
If you can take these three points to heart, you’re well on your way to preparing your field service business for the new year. Want to dive even deeper? Watch the recording of our webinar, Enter 2020 with Confidence: How to Prepare for Field Service Success, to learn how to set goals for sales, marketing, and customer success in your industry.
Looking for more ways to grow your field service business? Reach out to us today to learn more about what simPRO can do for you!